Privacy Policy

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Effective Date: 03/05/2026

Overview:  Guided Haven Support Services, LLC is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Information We Collect: We may collect personal information you voluntarily provide when you interact with our website, including your name, email address, phone number, billing or payment details, and any additional information you choose to submit via forms, inquiries, or service requests. In addition, we may automatically collect certain non-personal information when you visit our website, such as your IP address, browser type, device information, and usage data through cookies and similar tracking technologies.

How We Use Your Information: We use the information we collect to provide and deliver our services and digital products, communicate with you regarding inquiries or support requests, process transactions securely, and send important updates or service-related communications. We may also use your information to improve our website functionality, enhance the user experience, and maintain the security and integrity of our systems, including to prevent fraudulent activity

Sharing of Information: Guided Haven Support Services, LLC does not sell, rent, or trade your personal information. We may share your information only with trusted third-party service providers who assist in operating our business, such as payment processors or email service platforms, and only to the extent necessary to perform those services. We may also disclose information when required by law or when necessary to protect our legal rights, safety, and the security of our users.

Data Security: We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. By using our website, you acknowledge and accept this risk.

Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and improve overall functionality. These technologies help us understand how users interact with our site, enabling us to improve our services continuously. You can turn off cookies through your browser settings if you prefer.

Third-Party Links: Our website may contain links to third-party websites for your convenience. Guided Haven Support Services, LLC is not responsible for the content, privacy practices, or policies of any external websites, and we encourage users to review the privacy policies of those sites independently.

Your Privacy Rights: Depending on your location, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of your data, as well as the option to opt out of certain communications. To exercise these rights, you may contact us using the information provided below.

Children’s Privacy: Our services are not intended for individuals under 13, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

Updates to This Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. Continued use of our website after any modifications indicates your acceptance of the revised policy.

Contact Information: If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please get in touch with Guided Haven Support Services, LLC at:

Email: HELPAVET@GUIDEDHAVENSUPPORTSERVICES.INFO

Address: 12410 Milestone Center Drive, STE 600

Germantown, MD 20876

Phone: 202-703-8173

Sensitive Information Notice: Users are advised not to submit sensitive personal or medical information through unsecured website forms. Guided Haven Support Services, LLC is not responsible for the protection of such information if it is voluntarily submitted outside of secure channels